Additional security services:
Outsourcing your IT needs to a third party can be daunting. Otava provides the administrative security you need in the form of contractual requirements and staff training as well as documented policies, procedures, and independent audit reports to lower your organization’s risk.
Audits and Reports
Cloud providers should maintain reports on compliance (ROC) in order to clarify which requirements they cover and which requirements your company needs to fulfill. We provide copies of our audit reports for SOC 1, SOC 2, ISO 27001, HIPAA and PCI compliance.
Our documented policies and procedures reflect our protocol in the event of a data breach in order to provide your company visibility into our notification timeline. Additionally, documentation can outline other important security standards, from how data is handled after service termination to password policies.
Documented policies and procedures are only effective if employees are regularly made aware of their existence and trained on them. The mishandling and misuse of sensitive data can potentially lead to a data breach. Check the last dates of employee training, and don’t be afraid to ask about hiring policies to ensure your data is in safe hands with our managed cloud security services.
Business Associate Training
As a HIPAA-compliant cloud provider, we are specifically trained on how to handle ePHI. Additionally, we offer to sign and provide a business associate agreement with every healthcare client. Part of your due diligence as a covered entity includes vetting your third-party service providers and ensuring they are trained on how to prevent a data breach.