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We went with Otava because we're very data driven company, and we have a need for security and HIPAA compliance--that was a big thing for us. We chose them because of the efficiency of their solutions, fully redundant data center, cost, and most importantly, their focus on compliance.

We rely on Otava to support mission-critical systems for Fortune 500 companies. We need our IT provider to be rock solid for us because these are large, global companies that trust their mission-critical systems to us. That's where the relationship with Otava has really shone. They've been extremely reliable, and the team will do whatever it takes to help us get online as quickly as possible. If we had gone with someone like Rackspace or AWS or Azure, we would just be one of a million and would not get that same level of attention when help is needed.

Otava overdoes it in credentials, and they overdo it with maintaining best-in-class secure and stable environments. They really drew us to the type of vendor we wanted to work with.

The fact that Otava manages all our production infrastructure for us has helped big time. Since we have moved [our infrastructure] over, our experience with Otava has been smooth.

The level of service across the board from Otava has been nothing short of exceptional. It's only getting better and better as the years go along. Whenever we pick up the phone, someone is immediately available to answer questions.

Otava is a true partner. As our needs have changed, Otava has always been there and consistently shown us that they are looking out for our best interests. Our needs have constantly changed, and Otava has been flexible and looking out for us. They strive to recommend proactive solutions even before we are aware of the need for change.

I love the fact that when I was explaining our project, Otava listened, plugged me in with the right people and helped facilitate that relationship further. It was frustrating for me not being able to figure out where to go, and seeing that Otava has these kinds of partnerships already built in is incredibly helpful to me.