Data Protection and Cloud Support | Public & Private Cloud

Additional support

Looking for the legendary Otava support team? You can contact them in a variety of ways.

Our new support and ticketing platform has launched! Submit new support requests (tickets) here: support.otava.com

You should have received an email from Otava inviting you to create a password to begin accessing the new support platform. Please check your inbox.
You can also gain access by visiting support.otava.com, selecting “Forgot my password” and using your Otava associated email address to create a new one.
All tickets submitted moving forward will be through the new platform. For full platform usage instructions, please visit our resource library here: Support Portal Resource Library

Our new External Status Page is now LIVE! Subscribe at status.otava.com for convenient and accurate updates regarding any scheduled maintenance or major incidents at a moment’s notice.

Call 877-740-5028 option 3 for enterprise support

Call 888-305-2599 for partner support

Get in touch with an Otava Rep today – just provide us with a bit of information below to get started and we’ll reach out to you shortly!

First Name*
Last Name*
Company Name*
Email*
Phone Number
State/Region*
Job Title*
Do you have an upcoming cloud, DRaaS or data protection project?*
Tell us more about your hybrid cloud, data protection, disaster recovery, security or colocation needs*
Phone
This field is for validation purposes and should be left unchanged.