Data Protection and Cloud Support | Public & Private Cloud

Looking for the legendary Otava support team? You can contact them in a variety of ways.

Our new support and ticketing platform has launched! Submit new support requests (tickets) here: support.otava.com

You should have received an email from Otava inviting you to create a password to begin accessing the new support platform. Please check your inbox.
You can also gain access by visiting support.otava.com, selecting “Forgot my password” and using your Otava associated email address to create a new one.
All tickets submitted moving forward will be through the new platform. For full platform usage instructions, please visit our resource library here: Support Portal Resource Library

Call 877-740-5028 option 3 for enterprise support

Call 888-305-2599 for partner support

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