Cybersecurity (MSSP) | OTAVA®
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Cybersecurity (MSSP)

World-class data protection that offers total peace of mind.

When your data is secure, so is your business.

We employ a defense-in-depth approach to security with safeguards that encompass all of our people, processes, and technologies. We assess our security monitoring, capabilities, and responses on an ongoing basis to ensure your business stays ahead of the evolving cybersecurity landscape. We also provide everything you need, from contractual requirements to staff training, along with documented policies, procedures, and independent audit reports to lower your organization’s risk.

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Protection on all sides.

At OTAVA®, we attack security across every touchpoint, including people, places, and policies.

Administrative Security

We provide all the clearances you need, from contract requirements to staff training, along with independent annual audits, hiring policies, and back-office processes that protect sensitive data.

Physical Security

Our environmental controls across all of our secure locations include 24/7 monitoring, logged surveillance cameras, and multiple alarm systems. Only authorized personnel are allowed.

Technical Security

We employ every tool available, including encryption, two-factor authentication, vulnerability scanning, WAF, and daily log review, to ensure your data stays impenetrable.

Additional Security Services

Cloud providers should maintain Reports on Compliance (ROC) in order to clarify which requirements they cover and which requirements your company needs to fulfill. We provide copies of our audit reports for HIPAA; HITECH; HITRUST; SSAE18; SOC 1, 2, 3; PCI-DSS; and ISO 27001.

Our documented policies and procedures reflect our protocol in the event of a data breach in order to provide your company visibility into our notification timeline. Additionally, documentation can outline other important security standards, from how data is handled after service termination to password policies.

Documented policies and procedures are only effective if employees are regularly made aware of their existence and trained on them. The mishandling and misuse of sensitive data can potentially lead to a data breach. Check the last dates of employee training, and don’t be afraid to ask about hiring policies to ensure your data is in safe hands with our managed cloud security services.

As a HIPAA-compliant cloud provider, we are specifically trained on how to handle ePHI. Additionally, we offer to sign and provide a business associate agreement with every healthcare client. Part of your due diligence as a covered entity includes vetting your third-party service providers and ensuring they are trained on how to prevent a data breach.

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Compliance comes standard.

Cloud compliance and security practices are ingrained in everything we do. We are certified in HIPAA; HITECH; HITRUST; SSAE18; SOC 1, 2, 3; PCI-DSS; and ISO 27001, placing OTAVA in an elite group of organizations worldwide.

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Client Testimonials

“The fact that OTAVA manages all our production infrastructure for us has helped big time. Since we have moved [our infrastructure] over, our experience with OTAVA has been smooth.”

– Chandil Pinchi, CIO, ModuleMD

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“We went with OTAVA because we’re a very data-driven company, and we have a need for security and HIPAA compliance — that was a big thing for us. We chose them because of the efficiency of their solutions, fully redundant data center, cost, and most importantly, their focus on compliance.”

– John Goerges, Director of IT, MDWise

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“The level of service across the board from OTAVA has been nothing short of exceptional. It’s only getting better and better as the years go along. Whenever we pick up the phone, someone is immediately available to answer questions.”

– Brian Allen, CEO, Progressive Data Services

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