Effective date: 08/01/2018
Last revised: August 1, 2018
Otava, LLC participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Otava, LLC is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov/list]
Otava, LLC is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Otava, LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Otava, LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Otava, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service and sending emails. These companies are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep your information confidential.
In certain situations, Otava, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If Otava is involved in a merger, acquisition, or sale of all of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so
Upon request Otava, LLC will provide you with information about whether we hold any of your personal information. To request this information please contact us by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.
If your personal information changes, you may correct, update, amend, remove, or ask to have it removed by making the change on your user account settings page, by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. If you no longer desire our service, please contact us directly.
We will respond to your request within reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at [email protected].
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
The security of your personal information is important to us. When you enter sensitive information on our site (such as log-in credentials), we encrypt the transmission of that information using reasonable security SSL. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.
You may also provide personal information about other people, such as their name, date of birth and gender. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at [email protected].
Our Web site offers a publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected]
In addition to the rights described elsewhere in this Privacy Notice, you may have additional Personal Information protection rights pursuant to applicable information protection legislation. If you are an individual in the European Union, these may include the right to information portability, the right to withdraw consent for processing, the right to object to or restrict the processing of your Personal Information, and the right to lodge a complaint with the supervisory authority of the EU country in which you reside.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact: Webmaster, Otava LLC, 825 Victors Way, Suite 200, Ann Arbor, Michigan 48108, or email us at [email protected]