03-27-19 | Press Release

Otava’s Data Recovery Services Mitigate Ransomware Impact for National Distributor

Press & News

March 27, 2019, Ann Arbor, Mich. Otava, a leader in secure, compliant hybrid cloud services, has announced that it is providing increased levels of its Disaster Recovery as a Service (DRaaS) for a national equipment distributor to help the company protect its data and keep its systems running without disruption in the wake of several ransomware attacks. Otava’s DRaaS, like all solutions across its cloud solutions portfolio, is delivered from a foundation of security and compliance that encompasses all products, processes and business operations.

In 2018, the national distributor secured Otava’s DRaaS to provide failover capabilities for approximately one quarter of its critical servers. Later, the company experienced a ransomware attack. Otava DRaaS quickly recovered the systems it covered and had the servers up and running for production within approximately fifteen minutes. Following the attack, the distributor moved all remaining systems to Otava’s DRaaS, since those previously unsecured portions required days of manual work to restore from backup and get the full environment running again.

The distributor’s complete environment is now fully protected by Otava’s DRaaS in a redundant off-site location, safeguarding all of the company’s valuable data. In the event of another ransomware attack, the company is completely protected and can have all systems restored within a matter of hours thanks to the short recovery time and recovery point objectives. Otava’s staff also acts immediately to support clients with additional security solutions to ensure that no re-infection occurs.

“We were glad that we were able to help our customer through these unfortunate incidents. No one is immune to today’s cyber attacks, and the results of ransomware can be devastating for businesses,” said Jason Yaeger, Vice President of Business Development and Security Officer of Otava. “Fortunately we have a strong relationship with our customer who had already begun to protect a portion of its environment with our data recovery services. This enabled us to work quickly to help them resolve their larger issue. The incident showed just how valuable DRaaS is and highlighted the urgency for security best practices.”

Part of Otava’s suite of data protection services, DRaaS eliminates the complexity of constructing, operating, testing and maintaining a disaster recovery infrastructure. Backed by enterprise-grade services and white glove support, Otava’s DRaaS allows customers to recover in minutes instead of hours. Data is always encrypted and live failovers can be performed in just a few clicks. Visit Otava for more information on its DRaaS.

About Otava

Otava provides secure, compliant hybrid cloud solutions for service providers, channel partners and enterprise clients. The company provides its customers with a clear path to transformation, with highly effective solutions that solve the challenges of even the most complex and sensitive environments. As a channel-centric cloud and IT service provider, Otava has a global footprint and a broad portfolio of fully managed IT services championed by an exceptional support team. Learn more at www.otava.com.

Media Contacts: Leigh Picchetti, [email protected], 720-218-1686

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