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If you’ve found yourself pulling your hair out over Shadow IT, you’re certainly not alone. But there’s no need to stress yourself to death! Here’s why all is not lost if you’re struggling with aligning your IT department with other LOBs:
The times, they are a-changin’ and you have to move pretty fast to keep up. You must learn how to be competitive with the market, which means meeting with LOBs and executing deliverables quickly. Keep in mind that this might not be doable all by yourself. If that’s the case, find a provider who can, and partner with them. You literally can’t afford to take six months or more to vet an application or set up your infrastructure, because not only will your customer have grown tired of waiting, revenue opportunities may be lost and your business reputation may be negatively impacted, making the next deal harder to find.
If you are thinking of handling the IT infrastructure yourself, be sure to consider these components:
Now consider if this is the best use of your department’s time. My guess is it isn’t. If you have an outside source taking care of those things, you can focus on (presumably) more fun core IT projects and be more efficient.
Shadow IT certainly poses many headaches for an organization, but it’s also a wake-up call that it’s time for a conversation between your IT department and your various lines of business. So start talking!
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