Note: This is the second in a series on Shadow IT. In this post, we’re talking about the differences in IT operational models that could lead to Shadow IT in businesses.
The way things are now, IT’s speed of change is unable to meet its business’s speed of need, which leads to Shadow IT. Why? Because IT has traditionally been a control-based model, whereas a line of business is adapting and/or moving to a consumption-based model. Let’s review how each model works.
This is the model where the IT department is incentivized and directed to exercise control over the infrastructure, network, etc. Traditional technology departments have been furthered saddled with compliance and governance, and while it’s debatable whether they should have been given that burden, the fact is, they have it now.
Some challenges to the control-based model:
Now let’s talk about consumption-based model. It’s the newer model that views technology as a set of services, taking each of IT’s disciplines (software, infrastructure, disaster recovery, backup, etc.) and turning them into consumable, on demand, services. With the wealth of companies popping up to offer IT services in one way or another, internal IT departments are being taken out of the equation, and the consumer is being marketed to directly—and rather effectively.
What makes a consumption-based model better?
Honestly, it is really difficult to make the change from old model to new. Aligning one department’s priorities with another is never easy, no matter how small or large your organization. But doing so makes you as an IT department no longer a cost center, but rather a partner actively invested in the business’s success.
There’s evidence that the control-based way of delivering technology is dying. IT budgets are flat or growing significantly slower, while at the same time, security, governance and compliance requirements are inflating. If you’re not actively moving to a consumption-based model, you’re hurting your organization. Don’t be that organization! The slower you are to adapt, the slower everyone else will be to adopt, and the more trouble you’ll have down the road.
If you’re trying to get a grip on your shadow IT problem, Online Tech can help. We understand what it’s like to fight Shadow IT, and we’ve designed our services to be of most benefit to large organizations that would see the most benefit. Contact us if you’d like to learn more about how we can help you fight shadow IT.
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