Michigan Insurance Improves Business Resilience with OTAVA Edge SC//Platform DR

• Industry: Finance & Insurance 
• Employees: ~50 employees 
• HQ Location: Michigan 

About the Client 

A Michigan-based not-for-profit insurance organization operating in the financial services sector, established to provide essential property insurance coverage for individuals and businesses unable to secure protection through the standard insurance market. Because the organization supports access to critical property coverage across the state, maintaining reliable system availability, data protection, and operational continuity is essential to serving its policyholders and partners. 

The Challenge 

The organization relied on a 3-node Scale Computing cluster to support production workloads but lacked a formal disaster recovery strategy and had limited backup capabilities in place. While the environment functioned for day-to-day operations, it left the business exposed to disruption and potential data loss. 

The customer needed to: 

• Establish a reliable disaster recovery plan without disrupting existing operations 
• Protect all production virtual machines across their Scale environment 
• Avoid the cost and complexity of building out additional infrastructure 
• Improve backup reliability and visibility into recovery readiness 
• Strengthen resilience while working within a constrained budget 
• Ensure continuity for a business handling sensitive financial and insurance data 

The Solution 

OTAVA implemented a fully managed DRaaS solution for SC//Platform designed to strengthen resilience without requiring additional hardware investments or major infrastructure changes. 

OTAVA delivered a solution that included: 

• Recovery-ready disaster recovery services: Enabled replication and failover for 20+ production virtual machines, helping ensure critical systems could be recovered during an outage or disruption  
• Maximized existing infrastructure investments: Leveraged the customer’s existing Scale Computing environment, eliminating the need for additional hardware purchases or secondary infrastructure buildouts  
• Managed backup and monitoring: Delivered fully managed Veeam backup services with ongoing oversight to improve backup reliability, visibility, and recovery confidence  
• Secure off-site data protection: Implemented Veeam Cloud Connect to strengthen recoverability while reducing operational complexity for both the customer and supporting MSP

The Results 

By implementing a managed disaster recovery and backup strategy without adding infrastructure, this Michigan-based insurance organization moved from a vulnerable environment to a more resilient, recovery-ready state. With OTAVA providing the backend expertise, the business can focus on serving its clients with confidence, knowing its data and systems are protected. 

• Reduced infrastructure costs and complexity: Leveraged the existing Scale Computing environment, eliminating the need for additional hardware or secondary infrastructure  
• Improved resilience and recoverability: Cloud-based replication and secure off-site backups strengthened protection across critical workloads  
• Operational simplicity and expanded recovery capabilities: Added enterprise-grade backup and disaster recovery services without increasing internal IT workload or requiring new platform expertise  
• Greater business confidence: Leadership and IT stakeholders gained assurance that systems and data could be recovered when needed