Our Ann Arbor location is in Avis park, south of downtown. Close to several major highways and just minutes from the University of Michigan, this facility offers an ideal location for high-availability production, backup and disaster recovery.

 

 

Available services

The following services are available at our Ann Arbor data center:

Compliance

Our Ann Arbor data center is independently audited on an ongoing basis with annual reporting by UHY LLP for the following standards:

  • SOX compliance (SSAE 16/SOC 1, SOC 2, SOC 3)
  • HIPAA compliance (OCR HIPAA Audit Protocol)
  • PCI DSS compliance
  • EU-US Privacy Shield compliance
  • ISO 27001 compliance

Network Infrastructure

  • Multiple Internet Service Providers (ISPs) with diverse fibers feed into the data center
  • Redundant Gigabit network provides capacity on demand
  • Private Gigabit connection for data replication to our Mid-Michigan data center 53 miles away.
  • High availability dual Cisco-powered network provides redundant network connections to the server.
  • VLAN configuration isolates each client from all other clients’ equipment

Security

  • All critical equipment is N+1 with full redundancy across core network and security systems
  • Dual-stage dry pipe fire suppression system with a double interlock pre-action design
  • Multiple levels of physical security with two-factor authentication to gain floor access
  • Digital video surveillance with 24/7 recording activity

Power

  • Dual Cummins 937.5 KVA diesel generators with 72-hour capacity
  • Dual Eaton 300 KVA UPS battery backup system provides 100 percent clean and conditioned power
  • 1,500 KVA transformer utility feed
  • Multiple Liebert PDUs with static transfer switches
  • High-availability power runs diverse power paths to each server

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