As an Online Tech client, you can use OTPortal® to easily monitor the backup status of any servers for which you have OTBackup. Login to OTPortal at https://customer.onlinetech.com, open the Systems tab, and check the Devices section.
Here you’ll find a color-coded indicator of each server’s backup status; green for good and red for failed. Our engineers constantly monitor backup jobs, and promptly restart backups for failed jobs. A notice that a job has been restarted is normally posted to the Messages section on the Status Dashboard.
To view more information for the last backup job for a given server, click the Device Detail button. The Device Detail page shows the date and time of the most recent backup job, as well as several other details regarding the server.
If you would like to add OTBackup for a server that doesn’t already have it, simply click on the Upgrade button for that server. You can easily add additional RAM, CPU, disk storage, SAN space, or OTBackup for any server you have that is managed by Online Tech.
Additional information about OTPortal is available in several training videos, found right on the site itself. If you have specific questions or need help, please contact us at [email protected], or by calling 734-213-2020 and selecting Option 3.
Otava provides the secure, compliant hybrid cloud solutions demanded by service providers, channel partners and enterprise clients in compliance-sensitive industries. By actively aggregating best-of-breed cloud companies and investing in people, tools, and processes, Otava’s global footprint continues to expand. The company provides its customers in highly regulated disciplines with a clear path to transformation through its effective solutions and broad portfolio of hybrid cloud, data protection, disaster recovery, security and colocation services, all championed by an exceptional support team. Learn more at www.otava.com.