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Meet Customers at Their Touch Points and Protect Their Data Too

The insurance industry has unique needs with regard to cloud computing. Because insurance clients can require the assistance of their provider at any time, it’s imperative to have access to software that your business needs to keep its operations going. Downtime can break any business’ operation, but for insurance companies, going offline simply isn’t an option.

We’ve helped insurance agencies improve operational efficiencies and achieve cost savings by adopting cloud. Customer expectations and touch points are always changing. Customers expect to be able to talk to a live agent 24/7, file a claim from their mobile phone, and modify policies with the touch of a button. This requires a reliable network and infrastructure, as well as privacy protection for sensitive customer data in the cloud. According to a recent McAfee study, 73% of insurance agencies prefer a hybrid cloud strategy where mission sensitive operations can be kept on-premise and others can be put in the cloud. NewCloud Networks specializes in bespoke hybrid cloud solutions, which can help you minimize downtime while also having strong privacy safeguards for your business’ clients.

 

Cloud Use Cases for Insurance Organizations:

  • Backup as a Service (BaaS)backup important health records and patient information to secure cloud repositories
  • Virtualization: achieve greater operational efficiencies and cost savings by removing the need for on-premise servers and hardware
  • Security as a Service (SECaaS): intrusion detection and prevention, email security, firewalls, dual-factor authentication, log management, and 24/7/365 security, all from one provider.

Get in touch with an Otava Rep today – just provide us with a bit of information below to get started and we’ll reach out to you shortly!